Our Reviews

My windshield wipers were not working, brought my car in, took a look at it, told me exactly what is was and parts it needed. They ordered the parts. I left my car and they put the parts in the next day. I have had all my cars serviced at Vachon (formerly King) for years. David Guillot, Bill and his team are THE BEST, people you can trust! Chris Jackel Webster MA 01570

It was a nice experience, had been looking for something used at several different dealers. Gary is the only one to call me back with options. Then the 6.2 stop sale happened. I decided to go new, because of his follow up’s, I called him.

From diagnosis to completion to service was outstanding

everyone is friendly and courteous

It was excellent very good communication

Professional and on time

The service was above and beyond Ross was excellent and always kept me updated

Appointment was honored and the service was done in a timely manner.

Always bring my vehicle to Vachon, they treat me great

Very easy and stress free

good

Very Nice. Great people.

We have purchased several new and used cars at this dealership. It is always "pain free". This particular time was the best new car purchase experience I have ever had. Purchased a new GMC Acadia. There was no pressure, and the entire staff is easy to work with from the test drive and trade in to the financing and final sale. I will most certainly go back for my next car purchase.

Had to get my truck towed there 2 days later my truck was repaired . So far so good.. service depth is excellent.

PERFECT

Everyone was very friendly and made the experience a pleasant one.

service was performed and attention to detail on some of my concerns was corrected. All in all a pleasant experience

As seen for oil change and tire rotation 6/24 and had tire blow on 6/26 on highway. When having the tire changed it was noted lug nuts were loose. Checked 3 other tires and able to remove lug nuts by hand

It was easy! Good salesman and the financial guy (I’m terrible with names-sorry) were thorough and very nice.

Always a pleasure getting my service needs done at Vachon. They don’t hassle you into getting things you don’t need right away.

Always listens carefully

Great service. Vey timely

Always there and helpful

Top quality service! Very accommodating.

pleasant staff

The service dept set me up ASAP, had my truck repaired in 1.5 days. So far so good.

Excellent Service

I showed up with a tire problem with no appt. and they took it in within a reasonable time and fixed the problem with no hassles and a smile. Many thanks to vachon gmc, putnam

Excellent customer service, I have a GMC dealership less than a couple of miles for me But I drive to Vachon GMC for my service.

Great service

Everything was great

They didn't address an issue with dashboard warning lights

From start to finish, everyone was very pleasant to deal with and very accommodating. It was a great experience.

Blair and Chris made this the easiest vehicle purchase we’ve been a part of!

Thank you so much for assisting me to purchase my new vehicle! Everyone was so helpful and the transaction was quick! So pleased!

Everything was great start to finish.

Always a good experience

Kind knowledgeable staff, available and accommodating.

Dealership is always friendly, knowledgeable, fashion, and they remember your name

Quick and courteous

Excellent job! The service was prompt and everything was explained properly.

Friendly and relaxed

My experience with the dealership is always a positive one. Working with Bill in the service department is excellent. The service department goes above and beyond to make sure my truck is serviced correctly.

people were polite

Gary was great. Very nice, willing to help in every way. Not pushy, very knowledgeable.

all went well - on time and complete

Professional answered all questions and and understanding

They took my vehicle in and changed out the steering wheel it was completed quickly and they even washed my truck!

I am beyond unhappy and quite infuriated to be honest. I have a 2024 Sierra 2500HD that I recently brought in for service. Please note, this is the first brand new vehicle I have every owned. I have always taken care of preventative maintenance myself. I came for my first recommended oil change and waited for the service to be complete. It was done in a timely manner. Afterwards, my husband asked if my tires had been rotated and I looked at my receipt and it stated they had. This seemed very unlikely however since there were not fingerprints on my dirty rims and no marks from an impact gun that would be required to remove the lugnuts to remove the tires. I shrugged it off. Last week it was time to get my second oil change. This time, I decided to label my tires 1-4 so I would know exactly what tire was where so I would know if the tires had been rotated. When I dropped the vehicle off, I specifically asked this time that the tires get rotated. I was assured this was done at every oil change. This time I left the vehicle there and returned later in the day to pick it up. I looked at my printed invoice to see what was done and it clearly stated that my tires had been rotated. When I looked at my tires, once again there were no fingerprints on the rims, no marks from where an impact socket would have touched the lugnuts. Low and behold, the numbers on the tire revealed that the tires were in the identical position on the vehicle that they were when I dropped the vehicle off. This proved that the tires had not come off the vehicle and had not been rotated. I called to speak to the supervisor and he assured me they had been rotated. He went so far as to tell me that he personally saw the tires off of the vehicle. He proceeded to give me a whole explanation as to why it is important to rotate the tires at every oil change, because clearly he does not realize that I have been working on cars my whole life. Despite me telling him that the tires 100% did not come off the vehicle, he refused to admit that this was possible. He stated that I could bring the vehicle back at my convenience to have the tires rotated. Unfortunately, time is not something I have much of, so to have to return to the dealer to have something done that should have been done in the first place is extremely inconvenient. The following day I had my husband stop at the dealership to see if the response would be different coming from a man. The manager was not there, but a technician was. The technician again perpetuated the lie stating that the tires had been rotated. My husband brought him out to the truck so he could demonstrate how the wheel could possibly come off the vehicle and he immediately made a fingerprint on the rim. This further demonstrated that the tires were not touched. The lying is infuriating. I would have much rathered they tell me that they ran out of time and did not rotate the tires. To continually try to insist the tires were rotated has done nothing by infuriate me. My vehicle has now been in for two oil changes and neither time have the tires been rotated. This makes me wonder if the oil filter has been changed. Unlike older vehicles where you can see the spin on filter, this vehicle has a cartridge filter so it is impossible to really know for sure if it has been changed if you did not witness it first hand. I have completely lost faith in the dealership. I am extremely angry that a business would operate like this. Being a business owner myself, it is appalling that things like this go on and management seems to think it is ok.

Quick and easy

Timely aeevice

Prompt and professional service.

Thank you to Stew and the team. I am very happy with my new AT4 and I look forward to working with everyone again.

It was Good

very easy

All good

Went good but I was told they rotated my tires. Even asked on pick up and counter guy and technician said they got rotated. They obviously were not. Even noticed on receipt it said they weren’t. Don’t know why I was lied to.

Always do a good job.

AT VACHON DEALERSHIP TO SWAP OUT FACTORY INSTALLED RECTANGULAR ASSIST STEPS WITH BLACK 4" ROUND ASSIST STEPS. SERVICE PEOPLE WERE VERY PROFESSIONAL, COURTEOUS, AND EFFICIENT. A PLEASANT SERVICE APPOINTMENT!!

Always courteous and professional

Our battery was continuously dying and diagnostics showed it was fine, it died again the next morning. I understand the need to send us home but I wish they dug deeper the first time.

Great job guys, thank you! The vehicle was done far sooner than I expected and runs great. I appreciate the time a care you took and especially the bath you gave it afterward. It was accumulating a lot of road salt and grime. You certainly exceeded expectations!

Were good

quick and easy

Always great in service

Great job and very friendly